Last updated: 30 November 2025
PFP Solutions Ltd (“we”, “our”, “us”) is the data controller for all personal data collected via this website and our trading names. This policy applies to website visitors and external contacts only.
Contact:
For privacy-related matters, email: dataprotection@pfp-solutions.com
What Personal Data We Collect
We may collect:
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Identity and contact information: name, email address, job title, and company (when you fill in forms or contact us).
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Marketing preferences: including your opt-in/opt-out status.
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Forum or community content: posts, comments, and any information you share in public or member areas.
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Technical data: IP address, browser type, and site usage information (via cookies, analytics, or server logs).
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Photographs: images taken at our events, used for promotion or social sharing (you may request removal).
How We Use Your Data and Legal Bases
We process personal data only where allowed by law. The main purposes and legal bases are:
| Purpose | Lawful Basis |
|---|---|
| Responding to your enquiries and requests | Legitimate interests |
| Sending newsletters or marketing communications | Consent |
| Forum/community operation and moderation | Legitimate interests |
| Displaying event photos for promotional purposes | Legitimate interests |
| Website analytics and security | Legitimate interests |
Where we rely on legitimate interests, these include operating our website, providing services, and promoting our business. You can object to processing on this basis at any time.
Social Media Buttons and Forums
Pages on this site may include social media features (e.g., Facebook, LinkedIn). When you interact with these, those companies may receive information such as your IP address and that you visited our site. Please refer to their privacy notices for details.
Content you post on forums or in community features is public and may be visible to other users. Do not share sensitive personal data in these areas.
Data Sharing
We do not sell your data. We may share your personal data with:
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Service providers (IT hosting, email, analytics, event management), who process data on our behalf and under contract.
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Social media companies, if you use social sharing features.
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Legal or regulatory authorities if required by law.
Some data may be transferred outside the UK (e.g., to US-based service providers). Where this occurs, we use standard contractual clauses or other approved safeguards.
Retention
We keep your data only as long as necessary for the purposes set out here:
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Contact enquiries: up to 12 months after last contact.
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Newsletter data: until you unsubscribe or request deletion.
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Forum posts: retained while the forum is active or until you delete them.
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Event photos: may be used indefinitely but will be removed on request.
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Technical logs/analytics: up to 12 months.
Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate data
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Erase your data (“right to be forgotten”)
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Object to or restrict certain processing
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Withdraw consent at any time (e.g., unsubscribe from emails)
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Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk)
To exercise your rights, email: dataprotection@pfp-solutions.com
Security
We use appropriate technical and organisational measures (including encryption and access controls) to protect your personal data.
Changes
We may update this policy. The latest version will always be on our website.